CONTROLLED EXTRACTION REMEDIATION DISTILLATION

What is Distillation?

Cannabis distillation is molecular separation. We boil crude oil to separate individual compounds.

Specifically, we use precise heat and deep vacuum to target specific boiling points. Therefore, we isolate cannabinoids like THC from unwanted impurities.

The result is a translucent, tasteless, and odorless THC distillate oil. It represents the pure “vodka” of cannabis concentrates.

Why Distill Cannabis Oil?

Raw extracts often contain fats, waxes, and lipids. However, these heavy compounds burn poorly in vape cartridges.

Distillation removes these elements entirely. Crucially, this process also decarboxylates the oil. This activates the THC for immediate effects.

Importantly, this creates a potent, versatile base perfectly suited for high-potency vape pens and consistent edibles.

Is it Safe?

Our lab prioritizes operator safety through rigorous engineering.

Specifically, we utilize certified, high-grade laboratory glassware. We conduct all Short Path Distillation within reinforced fume hoods to ensure the purest cannabis oil extraction.

Importantly, this containment protects operators from rare vacuum implosion risks.

Crucially, our centrifuge systems utilize rated safety interlocks. Therefore, our highly trained technicians always work in a secure, controlled environment to produce safe, clean distillate.

The Input: Cannabis

Versatile Input Selection

Distillation offers unmatched versatility for sourcing.

Specifically, we utilize everything from cured nugs to sugar leaf trim. However, the visual appeal of the biomass matters less here.

Crucially, our process isolates the THC molecule regardless of the source.

Therefore, we convert any THC-rich plant matter into golden oil. Importantly, this maximizes efficiency without sacrificing potency.

Technology: The Equipment

Primary Extraction: C1D1 Labs Centrifuge

Efficiency begins at the source. Specifically, we utilize C1D1 Labs centrifuges for primary extraction.

We combine high G-force with cryogenic ethanol. Crucially, these sub-zero temperatures freeze fats and lipids inside the plant material.

Therefore, we extract pure cannabinoids while leaving unwanted impurities behind. Importantly, this creates a cleaner crude oil right from the start.

Solvent Recovery: Industrial Rotary Evaporators

We bridge extraction and purification with large-scale Rotary Evaporators.

Specifically, these “Rotovaps” remove ethanol under deep vacuum. Crucially, the rotating flask creates a thin film for rapid evaporation.

However, the low temperature preserves the oil’s natural profile. Therefore, we efficiently recover our solvent for reuse, leaving behind a concentrated golden crude ready for scrubbing

Purification: Advanced Filtration Reactors

True quality happens before distillation.

Specifically, we employ Liquid-Liquid Extraction in large reactors to wash away water-soluble impurities.

Crucially, we push the oil through advanced filtration media stacks. Therefore, we scrub chlorophyll and heavy pigments effectively. Importantly, this rigorous preparation prevents the harsh “burnt” taste found in inferior products.

Precision Batch: Summit Research Glassware

We dedicate custom Summit Research glassware to specialized, small-batch refinement.

Specifically, this Short Path system offers distinct manual control. Crucially, this allows us to “dial in” specific boiling points for unique requirements.

Therefore, we achieve 90%+ potency with added flexibility. Importantly, this manual craft meets our rigorous gold standard for clarity.

High-Throughput: Pope Wiped Film Evaporator

We utilize Pope Scientific Wiped Film Evaporators for our high-volume production lines.

Specifically, this technology matches the purity of artisan glass methods but delivers vastly superior throughput.

Crucially, the short residence time preserves the oil’s integrity at scale. Therefore, we produce large volumes without compromising quality, ensuring a consistent supply of golden distillate for commercial partners.

The Process

1. Preparation: The Deep Chill

Before a run begins, preparation is everything. We chill our solvent tank to extreme sub-zero temperatures.

Specifically, we lower the ethanol to -40°C or below.

Crucially, this “Deep Chill” prevents the solvent from dissolving undesirable fats, waxes, and lipids from the plant material.

Therefore, we ensure the final product is pure, potent, and free of harsh impurities right from the start.

2. Extraction: The Wash

Once the system is primed, the chilled solvent is released directly into the main centrifuge vessel.

Specifically, the solvent floods the biomass within the single large chamber.

Crucially, we utilize bi-directional agitation to ensure total saturation. However, the extreme cold keeps the chlorophyll frozen solid.

Therefore, the solvent strips the cannabinoids efficiently without pulling the “green” pigments.

3. Filtration: The Spin

The centrifuge shifts to high speed, forcing the liquid solution through inline filters while leaving the biomass behind.

Specifically, the centrifugal force pushes the tincture through micron-rated screens.

Crucially, this inline filtration catches all plant particulates immediately. However, the cannabinoid-rich solution passes through freely.

Therefore, we transfer a clean, particle-free tincture directly to the recovery stage.

4. Recovery: The Rotovap

We transfer the solution to industrial Rotary Evaporators. Here, we remove the ethanol to leave behind pure crude oil.

Specifically, the rotating flask creates a thin film under deep vacuum.

Crucially, this allows the ethanol to evaporate at very low temperatures. However, the valuable oil remains liquid and collects in the basin.

Therefore, we recover 95% of our solvent and harvest concentrated Golden Crude.

post processing live diamonds & HTFSE

1. The Redissolve (Preparation)

We take the raw crude from the initial extraction and redissolve it into a proprietary solvent blend. This prepares the oil for deep cleaning.

Specifically, we mix the crude with a specialized solvent designed to unbind impurities.

Crucially, this lowers the viscosity significantly. Therefore, the oil is thin enough to pass through microscopic filters without high pressure.

Importantly, this creates a solution optimized for our specific media stacks.

2. The Scrub (Media Stacks)

The solution is pumped through a multi-stage Advanced Media Stack. This physical filtration strips heavy pigments and gums before the chemical wash.

Specifically, the fluid passes through layers of activated carbon and bleaching clays.

Crucially, these powders trap chlorophyll and dark color bodies while the cannabinoids pass through.

Therefore, the solution exiting the stack is already significantly lighter and cleaner.

3. The Wash (LLE Reactor)

The scrubbed solution “dumps” into the main reactor for Liquid-Liquid Extraction (LLE). We wash it with a saline brine to target invisible contaminants.

Specifically, we agitate the mixture to force contact between the oil and the brine.

Crucially, the water phase grabs polar impurities like residual soaps and sugars. However, the clean solution separates and floats to the top.

Therefore, we harvest a highly purified layer, leaving the dirty water behind.

4. The Recovery (Rotovap)

Next, we recover the proprietary solvent using industrial Rotary Evaporators. This returns the mixture to a concentrated oil state.

we evaporate the solvent under deep vacuum.

Crucially, this is done at low temperatures to preserve the oil’s integrity.

However, the goal here is to remove the bulk of the liquid.

Therefore, we are left with a Refined Crude that is nearly ready for distillation.

5. The Dry (Mole Sieve)

Finally, the refined crude is processed through a Molecular Sieve. This is the critical safety gate to ensure total moisture removal.

Crucially, moisture is the enemy of distillation and can cause dangerous “bumping.”

Therefore, this step guarantees the crude is completely anhydrous (water-free) before it ever touches the hot distillation flasks.

final products

1. Separation: The Pour-Off

Our process begins with a jar of fully matured diamonds and sauce. We carefully pour the mixture through a stainless steel filter.

The large, faceted THCa diamonds are caught in the mesh, while the golden, viscous High Terpene Full Spectrum Extract (HTFSE)—the “sauce”—flows through into a beaker below. This separates our two premium products for individual finishing.

2. Packaging: The Diamond Puck

For our connoisseur customers, we create the ultimate dab. We hand-select large, faceted diamonds from our bulk supply and place them into a single-serving glass “puck” jar.

A small amount of the aromatic sauce is left on the crystals to enhance flavor and aroma, creating a perfectly portioned, top-tier concentrate ready for sale.

3. Production: Cartridge Filling

The collected HTFSE is a flavorful, potent nectar perfect for vaping.

We use a precision filling gun to draw up the golden liquid and inject it directly into premium ceramic-coil cartridges. This ensures a clean, consistent fill, capturing the true essence of the live plant in a convenient format.

Frequently Asked Questions

Hydrocarbon vs. Other Methods

Yes. At Pharmers Quality, safety is our absolute priority. We perform all extractions inside a C1D1 (Class 1, Division 1) certified laboratory—a room engineered to be explosion-proof with massive air ventilation. We utilize a professional Closed-Loop System, which creates a sealed, stainless steel environment where the solvent is contained, circulated, and recovered without ever being exposed to the open air or the operator. illegal in many jurisdictions.

No. Absolutely not. Hydrocarbon extraction involves highly flammable, pressurized gases that require a specialized industrial environment to handle safely. Our lab operates under C1D1 (Class 1, Division 1) protocols with explosion-proof electrical systems, spark-free floors, and massive ventilation. Attempting this process at home—often called "open blasting"—is extremely dangerous and poses a severe risk of fire, explosion, and serious injury. This is a strict industrial science that must only be performed by licensed professionals in a certified facility.

No. We adhere to strict state limits regarding residual solvents, often testing at "non-detectable" levels. After extraction, every batch is placed in a vacuum oven where we apply gentle heat and deep negative pressure. This "purge" process evaporates any remaining solvent traces. We validate this purity with a Certificate of Analysis (COA) from a third-party lab for every single batch.

We use instrument-grade N-Butane. This is a high-purity, food-grade hydrocarbons commonly used in the food industry for extracting flavorings and essential oils. We never use toxic industrial solvents like naphtha, benzene, or hexane.

"Open blasting" is an unregulated, dangerous method where solvent is sprayed through a tube and vented into the atmosphere. A Closed-Loop System is a precision-engineered machine. It allows us to control pressure and temperature to capture the oil safely, and crucially, it allows us to recover and recycle 99% of the solvent back into a storage tank. This creates a sustainable, safe, and controlled process.

No, you can’t make this safely at home! Hydrocarbon extraction is dangerous and illegal in many jurisdictions.

Our facility is built to rigorous industrial standards. We utilize continuous gas detection monitoring systems that will instantly sound an alarm and engage emergency ventilation if even a trace amount of gas is detected in the air. Our technicians are rigorously trained on Standard Operating Procedures (SOPs) and wear appropriate PPE at all times.

Core Safety & Solvent Questions

Both methods produce premium products, but they excel in different areas. Solventless extraction (like Rosin) uses heat and pressure to squeeze oil from the plant. Hydrocarbon extraction is a chemical process that is incredibly efficient at "washing" the plant to capture the complete profile. It often results in higher yields and is uniquely capable of capturing the lighter, more volatile terpenes that give certain strains their "loud" aroma.

Distillation and CO2 extraction often fractionate (separate) the oil into individual parts, stripping away flavor to isolate THC. Hydrocarbon extraction produces a "Full Spectrum" product. It keeps the cannabinoids and terpenes together in their natural ratios, preserving the "Entourage Effect"—where the components work together to create a more robust and specific high.

Slush: A loose, wet texture with high terpene content (HTFSE) and micro-crystals.Crumble: A dry, honeycomb-like texture that is easy to handle and break apart.

Shatter: A solid, glass-like sheet that is stable and snaps when bent.

Versatility. Hydrocarbon extraction is the only method that gives us the control needed to manipulate crystallization and texture. By adjusting pressure and temperature during the process, we can craft a wide range of specific consistencies—from liquid Sauce and creamy Badder to solid Diamonds and Shatter—allowing you to choose the exact experience you prefer.

Product & Consumption Questions

It comes down to the starting material.

Live Resin is made from cannabis that was flash-frozen immediately after harvest. This preserves the delicate "living" aroma of the plant.

Cured Resin is made from cannabis that was dried and cured traditionally. This results in a deeper, more robust, and classic flavor profile.

Diamonds: Large, potent THCa crystals submerged in a terpene-rich sauce.

Sugar: Micro-crystals suspended in terpenes, resembling wet sand or honey.

Badder: A whipped, creamy, cake-batter consistency known for smooth flavor.

Slush: A loose, wet texture with high terpene content (HTFSE) and micro-crystals.Crumble: A dry, honeycomb-like texture that is easy to handle and break apart.

Shatter: A solid, glass-like sheet that is stable and snaps when bent.

To preserve the terpenes (flavor), we recommend storing your concentrates in a cool, dark place. For "wet" textures like Live Resin, Badder, or Sauce, keeping them in the refrigerator away from access to children or pets. Conventional refrigerators can generate alot of condensation of moisture, so consider moisture controlled refrigerator. Otherwise, keep your product containers tightly sealed. Keeping these extracts cold is ideal to prevent the terpenes from evaporating. Shatter and Crumble can be stored at stable room temperatures. Always keep the lid tightly sealed.

For the best flavor, we recommend "low-temperature" dabbing (between 450°F - 550°F). High heat can scorch the delicate terpenes and ruin the flavor. Our extracts can also be vaporized in electronic rigs or dab pens, and solid textures like Crumble can be easily topped onto a bowl of flower.

Trust & Compliance

We operate with 100% transparency. Every batch is sent to a state-licensed, independent third-party laboratory. They test for Potency (THC/CBD levels), Terpene profile, Residual Solvents, Pesticides, Heavy Metals, Mycotoxins, and Microbials to ensure the product is clean and safe.

We strictly adhere to all State Cannabis Regulation laws, ensuring full compliance from seed to sale. Our facility meets strict local building codes, NFPA (National Fire Protection Association) standards for hazardous materials, and OSHA safety guidelines.

Slush: A loose, wet texture with high terpene content (HTFSE) and micro-crystals.Crumble: A dry, honeycomb-like texture that is easy to handle and break apart.

Shatter: A solid, glass-like sheet that is stable and snaps when bent.

We apply the same pharmaceutical-grade standards to every gram we produce, whether it is destined for the medical or recreational market. We believe every consumer deserves a clean, potent, and accurately labeled product.

COME BACK AGAIN!

YOU MUST BE 21 OR OLDER TO ENTER OUR WEBSITE.

TERMS AND CONDITIONS FOR USING PHARMERS B2B WHOLESALE PORTAL

Last updated May 12, 2022



TABLE OF CONTENTS



1. AGREEMENT TO TERMS

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Pharmers LLC ("Company", “we”, “us”, or “our”), concerning your access to and use of the https://www.pharmersquality.com/ website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). We are registered in New Mexico, United States and have our registered office at 3400 COLUMBIA DR NE, BLDG B, ALBUQUERQUE, NM 87107. The Site provides an online marketplace for the following goods, products, and/or services: Wholesale Cannabis Products (the “Marketplace Offerings”). In order to help make the Site a secure environment for the purchase and sale of Marketplace Offerings, all users are required to accept and comply with these Terms of Use. You agree that by accessing the Site and/or the Marketplace Offerings, you have read, understood, and agree to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND/OR THE MARKETPLACE OFFERINGS AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Site is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use this Site. You may not use the Site in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site or use the Marketplace Offerings.


2. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site and the Marketplace Offerings are our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site or the Marketplace Offerings and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.


3. USER REPRESENTATIONS

By using the Site or the Marketplace Offerings, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Terms of Use; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Site or the Marketplace Offerings through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Site for any illegal or unauthorized purpose; and (7) your use of the Site or the Marketplace Offerings will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

You may not use the Site or the Marketplace Offerings for any illegal or unauthorized purpose nor may you, in the use of Marketplace Offerings, violate any laws. Among unauthorized Marketplace Offerings are the following: intoxicants of any sort; illegal drugs or other illegal products; alcoholic beverages; games of chance; and pornography or graphic adult content, images, or other adult products. Postings of any unauthorized products or content may result in immediate termination of your account and a lifetime ban from use of the Site.

We are a service provider and make no representations as to the safety, effectiveness, adequacy, accuracy, availability, prices, ratings, reviews, or legality of any of the information contained on the Site or the Marketplace Offerings displayed or offered through the Site. You understand and agree that the content of the Site does not contain or constitute representations to be reasonably relied upon, and you agree to hold us harmless from any errors, omissions, or misrepresentations contained within the Site’s content. We do not endorse or recommend any Marketplace Offerings and the Site is provided for informational and advertising purposes only.


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You may be required to register with the Site in order to access the Marketplace Offerings. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.


5. MARKETPLACE OFFERINGS

We make every effort to display as accurately as possible the colors, features, specifications, and details of the Marketplace Offerings available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the Marketplace Offerings will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products. All Marketplace Offerings are subject to availability, and we cannot guarantee that Marketplace Offerings will be in stock. Certain Marketplace Offerings may be available exclusively online through the Site. Such Marketplace Offerings may have limited quantities and are subject to return or exchange only according to our Return Policy.

We reserve the right to limit the quantities of the Marketplace Offerings offered or available on the Site. All descriptions or pricing of the Marketplace Offerings are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any Marketplace Offerings at any time for any reason. We do not warrant that the quality of any of the Marketplace Offerings purchased by you will meet your expectations or that any errors in the Site will be corrected.


6. PURCHASES AND PAYMENT

We accept the following forms of payment:

-  Check on delivery

You agree to provide current, complete, and accurate purchase and account information for all purchases of the Marketplace Offerings made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in U.S. dollars.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.


7. RETURN POLICY

All sales are final and no refund will be issued.


8. PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:
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9. USER GENERATED CONTRIBUTIONS

The Site may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Site and the Marketplace Offerings and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you thereby represent and warrant that:
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Any use of the Site or the Marketplace Offerings in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Site and the Marketplace Offerings.


10. CONTRIBUTION LICENSE

By posting your Contributions to any part of the Site, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such Contributions, and grant and authorize sublicenses of the foregoing. The use and distribution may occur in any media formats and through any media channels.

This license will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Site. You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Contributions; (2) to re-categorize any Contributions to place them in more appropriate locations on the Site; and (3) to pre-screen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.


11. GUIDELINES FOR REVIEWS

We may provide you areas on the Site to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the person/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organize a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.


12. SUBMISSIONS

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site or the Marketplace Offerings ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.


13. SITE MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site and the Marketplace Offerings.


14. PRIVACY POLICY

We care about data privacy and security. By using the Site or the Marketplace Offerings, you agree to be bound by our Privacy Policy posted on the Site, which is incorporated into these Terms of Use. Please be advised the Site and the Marketplace Offerings are hosted in the United States. If you access the Site or the Marketplace Offerings from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Site, you are transferring your data to the United States, and you agree to have your data transferred to and processed in the United States.


15. COPYRIGHT INFRINGEMENTS

We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a “Notification”). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Site infringes your copyright, you should consider first contacting an attorney.


16. TERM AND TERMINATION

These Terms of Use shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE AND THE MARKETPLACE OFFERINGS (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE AND THE MARKETPLACE OFFERINGS OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.


17. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Marketplace Offerings without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site or the Marketplace Offerings.

We cannot guarantee the Site and the Marketplace Offerings will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site or the Marketplace Offerings at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site or the Marketplace Offerings during any downtime or discontinuance of the Site or the Marketplace Offerings. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or the Marketplace Offerings or to supply any corrections, updates, or releases in connection therewith.


18. GOVERNING LAW

These Terms of Use and your use of the Site and the Marketplace Offerings are governed by and construed in accordance with the laws of the State of New Mexico applicable to agreements made and to be entirely performed within the State of New Mexicowithout regard to its conflict of law principles.


19. DISPUTE RESOLUTION

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Use (each "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved through binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules"), both of which are available at the AAA website: www.adr.org. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in Bernalillo, New Mexico. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Bernalillo, New Mexico, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) is excluded from these Terms of Use.

If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable, and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court. 

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Informal Negotiations and Arbitration

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.


20. CORRECTIONS

There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Marketplace Offerings, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.


21. DISCLAIMER

THE SITE AND THE MARKETPLACE OFFERINGS ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND THE MARKETPLACE OFFERINGS AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE OR THE MARKETPLACE OFFERINGS, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.


22. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE OR THE MARKETPLACE OFFERINGS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US  DURING THE six (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING OR __________. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.


23. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Marketplace Offerings; (3) breach of these Terms of Use; (4) any breach of your representations and warranties set forth in these Terms of Use; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Site or the Marketplace Offerings with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.


24. USER DATA

We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Marketplace Offerings, as well as data relating to your use of the Marketplace Offerings. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Marketplace Offerings. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.


25. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.


26. CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.


27. MISCELLANEOUS

These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Marketplace Offerings constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Marketplace Offerings. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.


28. CONTACT US

In order to resolve a complaint regarding the Site or the Marketplace Offerings or to receive further information regarding use of the Site or the Marketplace Offerings, please contact us at:

Pharmers LLC
3400 COLUMBIA DR NE
BLDG B
ALBUQUERQUE, NM 87107
United States
Phone: __________
media@pharmersquality.com

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